Collections and Charge-Offs Explained

Learn what collection accounts and charge-offs mean and what questions to consider before acting.

Sample content — final article coming soon.

In short

A charge-off is when a creditor writes off an unpaid debt as a loss on its books. A collection account means the debt has been passed to, or sold to, a collection agency. In both cases the debt may still be owed.

How they appear on a credit report

Charge-offs and collection accounts are usually reported as negative information. They can remain on a report for a period set by law, even after they are paid.

Questions to consider before acting

  • Is the debt yours, and is the amount correct?
  • Which company currently owns or is collecting the debt?
  • Was the debt included in a bankruptcy?
  • Can you get any agreement in writing?

Federal law gives consumers certain rights when dealing with debt collectors, including the right to request information about the debt.

Getting more information

The Consumer Financial Protection Bureau and the Federal Trade Commission publish plain-language guides on debt collection and your rights. If your situation is complex, consider speaking with a qualified professional.

Sources

This article is general educational information, not individualized legal, tax or financial advice.

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